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Let's Talk Drop-In Consultation Service

Let's Talk

Let’s Talk consultations:

-provided by Appalachian State University Counseling Center
-take place outside the Counseling Center
-free of charge
-offered on a first-come, first-served basis
-brief and informal (not a clinical service and not a substitute for ongoing counseling)

Let's Talk FAQ

What is Let’s Talk?

"Let’s Talk" was developed at Cornell University and has been implemented on a variety of college campuses. At Appalachian State, this program is available to enrolled students and provides easy access to informal and confidential support and consultation with counselors from the Counseling & Psychological Services Center (Counseling Center). Any student is welcome to visit any of our locations. There is no appointment or fee necessary. Students are seen on a first-come, first-served basis, and usually there is not much of a wait.

Who should visit Let’s Talk?

Students come to discuss a variety of topics, including:

  • Stress

  • Worry/Anxiety

  • Cultural barriers

  • Building friendships

  • Roommate struggles

  • Difficulty concentrating or paying attention

  • Financial struggles

  • Sadness

  • Adjustment/Culture shock

  • Problems in relationships with romantic partners, friends, family, roommates, faculty, etc.

  • Relationship break-ups

  • Homesickness

  • Academic performance

  • Sleep difficulties

  • Sexual orientation/Gender identity

  • Whether formal counseling may be a good fit for them

Although Let's Talk counselor consultants are professionals, Let's Talk is not a substitute for psychotherapy or formal counseling and doesn't constitute mental health treatment.

Let's Talk is not the best fit to address to psychological emergencies, such as recent traumatic events (e.g. a sexual assault), seeing/hearing things others do not, and concerns for immediate safety (including suicidality or homicidality). In these cases, students should seek help by walking in to the Counseling Center (first floor, Miles Annas Building) or, if outside of business hours, calling 828-262-3180.

Students should also contact the Counseling Center (or other psychological services provider to whom they have been referred) instead of going to Let's Talk in the following situations:

  • Waiting to start services with the Counseling Center or another provider but wanting to be seen sooner

  • Already receiving services at the Counseling Center or with another provider but desiring an earlier appointment

  • Feeling dissatisfied with current services at the Counseling Center or with another provider

What happens at a visit to Let’s Talk?

The counselor consultant will listen closely to your concerns, possibly ask questions and provide support, perspective, and suggestions for resources. When you come to a Let's Talk location, look to see if the office door is open. If it is, please come on in. If the door is closed, knock on the door and wait nearby for a few minutes until the counselor consultant finishes with the person they are talking with and comes to greet you.

What are the Let’s Talk locations?

Right now, Let’s Talk is at two locations on campus: *

-Plemmons Student Union, New River Room (#100), Wednesdays 1pm-3pm

-Plemmons Student Union, Elk Knob Room (#165), Thursdays 1pm-3pm (please note that on 1/23/30, Elk Knob will not be available and Let’s Talk visits, if available, will be held in the Snake Mountain Room [#136] across the hall instead).

*If you arrive to a location and it looks as though the counselor consultant is not there, check the door sign to see if they have indicated when they will return. If a door sign is not present, Let’s Talk will not be available at that location that day (e.g. due to inclement weather, counselor consultant illness or unavailability); please try another location or return the following week.

Let’s Talk visits are confidential. Are there any limits to confidentiality?

Let's Talk provides space for a brief conversation or informal consultation and it should not be confused with or substituted for counseling or therapy services. This is a confidential service; however, we may need to share information with others in the event of:

  • Any immediate risk of you ending your life or seriously harming someone else's life

  • The abuse/neglect of minors, elders, or those who are dependent on someones care

  • Court ordered requests for information

Information shared at Let's Talk is maintained by the Counseling Center and not included within educational records.

Who are the Let's Talk counselor consultants?

The counselor consultants are mental health professionals who are employed by the Counseling & Psychological Services Center and work in that setting as well as working at Let's Talk locations. Check out the bios of the Spring 2020 semester Let's Talk counselor consultants:


Dr. Gayatri Titus

Gayatri Titus, Ph.D.

Staff Counselor, Coordinator of Multicultural Services
(Pronouns: she, her, hers)
Licensed Marriage and Family Therapist in North Carolina
Doctorate Program: Marriage and Family Therapy, Texas Tech University
Doctoral Internship: Family Therapy Clinic, Texas Tech University; Department of Family Medicine, Texas Tech University Health Sciences Center
Post-doctoral Fellowship: Marriage and Family Therapy with an emphasis in Primary Care, Department of Family Medicine, Texas Tech University Health Sciences Center

Gayatri has training as a marriage and family therapist and also in the field of medical family therapy working with people from different cultural contexts and countries. Some of the areas of interest include multicultural sensitivity, mindfulness and meditation, dealing with health related issues, coping with stress, life transitions, cultural adjustment, grief and loss, self-care, emotional well-being, self-esteem, communication, relational issues and helping people achieve a better balance in life.

Gayatri is collaborative in her therapeutic approach and is interested in helping people discover and celebrate their uniqueness, gifts, and strengths so as to create more happiness and joy in their lives and relationships. She enjoys helping people figure out what their dreams are and how they can achieve them.

Mr. Blake Crooks

J. Blake Crooks, M.A., LPCA, NCC

Post Masters Fellow
(Pronouns: he, him, his)
Graduate Program: Clinical Mental Health Counseling with certificate in Systemic Multicultural Counseling, Appalachian State University
Graduate Internship: Counseling & Psychological Services Center, Appalachian State University

Although Blake enjoys working with a variety of presenting concerns, he has particular interest in supporting students that identify as LGBTQ+, first-generation, and/or other marginalized groups. Blake, as a first generation student and member of the LGBTQ+ community himself, hopes to maintain an inclusive practice that considers the impact of systemic oppression of marginalized groups.

At heart, Blake works from a person-centered perspective by viewing each student as capable of growth when guided with empathy, unconditional positive regard, and genuineness. He believes that clients are the experts of their experiences and views the stories they share as being true and valid. Blake also holds interest in using self-compassion, post-modern, emotion-focused, and acceptance and commitment techniques when supporting students.


Let's Talk visits are never reported on a student's official university record.

We don't want anything to be a barrier to students accessing help. If you have further questions about confidentiality, we encourage you to discuss them with a Let's Talk counselor consultant.

If you have other questions not answered above please contact: Dr. Emily Lazar

The Counseling & Psychological Services Center at Appalachian State University is deeply indebted to the counselors at the Counseling and Psychological Services (CAPS) at Cornell University who pioneered and modeled "Let's Talk" and made it such a successful service at Cornell. Appalachian's Let's Talk program is based on Cornell's concept. With permission, some of the material from this website has been adapted or reproduced from the Let's Talk websites of Cornell University, Northwestern University, Southern Utah University, University of Minnesota, and the University of Notre Dame.

Emergency Services

The Counseling Center offers after-hours emergency coverage for urgent mental health concerns such as suicidal thoughts, sexual assault, and other trauma.  Call the Counseling Center at 828-262-3180 and select the option to speak with the counselor on-call.

For additional resources see our Emergency Services page.

Prevent Suicide Block