Getting Started

Due to recommendations from the CDC to engage in social distancing to prevent the spread of COVID-19, the Counseling Center is limiting in-person contacts and mainly providing services through Telemental Health. 


To get started with services, we are scheduling Initial Consultations by phone. 

  • Call the Counseling Center at 828-262-3180 to schedule an Initial Consultation appointment by phone.  Please be prepared to provide your Banner ID number when you call.  Please call during business hours (Mon-Fri 8:00-5:00) to schedule an appointment for a day/time that matches your schedule and counselor availability.
  • After scheduling, you will be sent instructions and a link to securely complete background information and history of your concerns.  Please note that this must be completed prior to your Initial Consultation appointment.
  • Your Initial Consultation appointment with a counselor by phone will last approximately 20 minutes.  The counselor will talk with you about your concerns and collaborate with you to make recommendations for services and resources in the Counseling Center, on campus, and/or in the community that will best match your needs.


Note:  If you are calling to speak with a counselor about how to help a friend, please let the receptionist know or consider using our Let’s Talk program.


Emergency Services

The Counseling Center offers after-hours emergency coverage for urgent mental health concerns such as suicidal thoughts, sexual assault, and other trauma.  Call the Counseling Center at 828-262-3180 and select the option to speak with the counselor on-call.

For additional resources see our Emergency Services page.

Prevent Suicide Block