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Getting Started

To get started with services, schedule an Initial Consultation online or by phone:

  • Your Initial Consultation appointment with a counselor by phone will last approximately twenty minutes. The counselor will talk with you about your concerns and collaborate with you to make recommendations for services and resources in the Counseling Center, on campus, and/or in the community that will best match your needs.
  • Because the appointments are only twenty minutes, your appointment will be rescheduled if you are unable to be on time.
  • Please do not schedule an initial consultation if you are having a mental health mergency. For additional resources see our emergency services page. Online: Use the Counseling Center’s confidential online scheduling system to choose a day/time that matches your schedule and counselor availability. **Note: You may only schedule initial consultation appointments online, not recurring individual therapy appointments with a current counselor at the center.**

Phone: Call the Counseling Center at (828) 262-3180 during business hours (Mon-Fri 8:00-5:00) to schedule an Initial Consultation appointment by. Please be prepared to provide your Banner ID number when you call.

After scheduling, you will be sent instructions and a link to securely complete background information and history of your concerns. Please note that these digital forms must be completed prior to your Initial Consultation appointment.

Note: If you are calling to speak with a counselor about how to help a friend, please let the receptionist know or consider using our Let’s Talk program.