If you are experiencing an emergency, we will see you right away
Let the receptionist know that this is an emergency and we will have you meet with a counselor as soon as possible. Examples of emergencies are recent suicidal thoughts, recent sexual assault, homicidal thoughts, the death of a friend or loved one, having unusual experiences such as hearing voices or seeing things other people do not, and other similar events.
Steps to Get Started with the Counseling Center:
- Come to the Initial Consultation (Monday - Friday: 8:30-11:00 a.m. & 1:00-4:00 p.m.). Please Note: During Summer Sessions, Initial consultation times may vary. Please contact us at (828)262-3180 for our current schedule and availability. Please bring your AppState ID. When you arrive, let the receptionist know that you would like to meet with a counselor for the Initial Consultation. You will complete information that asks about your history and concerns (15-20 minutes) and meet with a counselor for 20-25 minutes this first visit. The counselor will talk with you about the services that may best meet your needs. Please bear in mind that you may have to wait your turn during Initial Consultation and therefore should allow enough time to be seen.
- If you are coming to talk about how to help a friend, let the receptionist know.
- If your class schedule does not allow you to make Initial Consultation times, please stop by or call the Counseling Center (828) 262-3180. Let the receptionist know that you are not able to make Initial Consultation on any of the days and would like to schedule an appointment.
- Although the Counseling Center is able to see most students when they come to Initial Consultation, there may be more students for Initial Consultation than counselors available on some days. If that occurs, you may be asked if you can come to Initial Consultation another day. If this is not an emergency and you are able to come back another day, we welcome you to do so. If you come back another day during Initial Consultation and all counselors are again full, please tell the receptionist that this is the second time you have come. The receptionist will arrange a time for you to be seen.
Please keep in mind that if you come to Initial Consultation during the last 2-3 weeks of the semester, most ongoing appointments for services (e.g. individual counseling) may be filled and we will be able to provide you with one session near the end of the semester or help you plan for services off-campus during the semester break.
The Counseling Center offers after-hours emergency coverage for urgent mental health concerns such as suicidal thoughts, sexual assault, and other trauma. Call the Counseling Center at 828-262-3180 and select the option to speak with the counselor on-call.
During operating hours, students in crisis can walk in any time.