The university remains open and is actively engaged in maintaining the safest possible learning and work environment.
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For details about Student Affairs operations, see the Student Affairs Covid-19 Response. Updated June 10, 2020 at 8:20 a.m.

How To Get Started

In order to see a counselor, you can come by the Counseling Center during our Initial Consultation hours. You will need:

  • Your ASU Banner ID Number
  • An ASU ID card
  • You must be currently enrolled to be seen.

There are certain hours available each day when you can come into the Center and see a counselor. Please keep in mind that Initial Consultation sessions are on a first-come, first-served basis. When you initially arrive, you will be asked to fill out paperwork, which will take approximately 20 minutes to complete. During the Initial Consultation session itself, which normally lasts 20-30 minutes, a counselor will work with you to determine what your needs are and how your needs can be best met. You may be referred to an individual counselor, a group, and/or another agency on campus or in the community. Please be aware that we often refer students to different agencies on campus or in the community based on their individual needs and our scope of services. Please also be aware that a Initial Consultation session is a consultation where needs are assessed, not a typical therapy session. At the end of your Initial Consultation session be sure that you understand what your next steps are before you leave. If you are uncertain, please call the Center at (828) 262-3180.

The Counseling Center also offers after-hours, on-campus emergency coverage (when school is in session during the Fall and Spring semesters) for trauma and life-threatening situations such as suicide and sexual assault. Call the Campus Police Department at (828) 262-2150. The counselor on-call will be notified and will call you back.

Initial Consultation Hours

During the Fall and Spring semesters, our Initial Consultation hours are:

  • Monday - Friday: 8:30-11:00 a.m. & 1:00-4:00 p.m.
  • If a student is unable to come to the Center during normal Initial Consultation times, please contact the Center to make special arrangements for a possible other time.
  • Phone (828) 262-3180 for additional information

During the summer sessions, our Initial Consultation hours may vary.  Please contact us at (828) 262-3180 for our current schedule and to verify availability

When you arrive at the Center, you will be asked to provide some demographic information about yourself and your concerns. This information is entered electronically in our secure student data entry stations. Please allow 15-20 minutes to complete the information.

In order to help expedite your visit to the Counseling Center we have provided copies of two of the informational forms here, if you would like to read them in advance.

All forms are Adobe Acrobat files. Get the free Adobe Acrobat Reader

Services Agreement.pdf

Notice Of Privacy Practices.pdf

Emergency Services

The Counseling Center offers after-hours emergency coverage for urgent mental health concerns such as suicidal thoughts, sexual assault, and other trauma.  Call the Counseling Center at 828-262-3180 and select the option to speak with the counselor on-call.

For additional resources see our Emergency Services page.

Prevent Suicide Block