L e t ' s T e l e T a l k !
Due to recommendations from the CDC, State of North Carolina, and UNC System related to COVID-19, the
ASU Counseling & Psychological Services Center (the Counseling Center) is not offering in-person
Let’s Talk consultations until further notice. However, we are excited to offer a virtual version
of this service, Let’s TeleTalk. Let’s TeleTalk is a program that provides easy access to
informal, brief, confidential one-on-one consultations with Counseling Center counselors. Let’s
TeleTalk provides informal consultations to help students address specific problems and to familiarize
them with the process of talking to a counselor. Let’s TeleTalk consultants can share helpful
resources, offer their perspective on a student’s concerns, and assist in learning how to help a
friend; additionally, they can help students determine whether formal counseling at the Counseling &
Psychological Services Center would be useful and, if appropriate, assist students in scheduling an
appointment. Although Let’s TeleTalk counselor consultants are mental health professionals, this
service is not intended to be a substitute for psychotherapy or emergency services and does not
constitute mental health treatment.
Disclaimer: While we strive to ensure the confidentiality of Let’s TeleTalk
sessions, there are privacy risks associated with any online platforms.
How to Get Connected
Let’s TeleTalk is available at the times listed below. If you are interested, please use the link
at the designated time to join a Zoom meeting with a Let’s TeleTalk counselor consultant via
Engage. Students will be seen individually for a 15-20 minute consultation on a first-come, first-served
basis. There may be a wait in the virtual waiting room if the counselor consultant is seeing another
student. Please wait and we’ll be with you as soon as we can.
Location and Time
"All Let’s TeleTalk sessions through the Spring 2021 semester will be held virtually via
Zoom. They are offered weekly on Tuesdays 1-3pm (February 9-May 4) and Wednesdays 2-4pm (February 10-May
5). To find the Zoom links and more information, please visit https://engage.appstate.edu/organization/counseling-psychological-services-center/events
and click on the Let's TeleTalk shift you would like to attend. PLEASE NOTE: These event pages will
not be visible unless you first log in to engage.appstate.edu
with your App State username and password."
Let’s TeleTalk consultations:
-provided by Appalachian State University Counseling Center
-take place online with a counselor consultant from the Counseling Center
-free of charge
-offered on a first-come, first-served basis
-brief and informal (not a clinical service and not a substitute for ongoing counseling)
Let's TeleTalk FAQ
What is Let’s TeleTalk?
"Let’s Talk" was developed at Cornell University and has been
implemented on a variety of college campuses. At Appalachian State, this program is available to
enrolled students and provides easy access to informal and confidential support and consultation with
counselors from the Counseling & Psychological Services Center (Counseling Center). Any student is
welcome to visit any of our locations. There is no appointment or fee necessary. Students are seen on
a first-come, first-served basis, and usually there is not much of a wait.
Who should visit Let’s TeleTalk?
Students come to discuss a variety of topics, including:
- Cultural barriers
- Building friendships
- Roommate struggles
- Difficulty concentrating or paying attention
- Financial struggles
- Adjustment/Culture shock
- Problems in relationships with romantic partners, friends, family, roommates, faculty, etc.
- Relationship break-ups
- Academic performance
- Sleep difficulties
- Sexual orientation/Gender identity
- Whether formal counseling may be a good fit for them
Although Let's Talk counselor consultants are professionals, Let's Talk is not a substitute for
psychotherapy or formal counseling and doesn't constitute mental health treatment.
Let's Talk is not the best fit to address to psychological emergencies, such as recent traumatic
events (e.g. a sexual assault), seeing/hearing things others do not, and concerns for immediate safety
(including suicidality or homicidality). In these cases, students should seek help by walking in to the
Counseling Center (first floor, Miles Annas Building) or, if outside of business hours, calling 828-262-3180.
Students should also contact the Counseling Center (or other psychological services provider to whom
they have been referred) instead of going to Let's Talk in the following situations:
- Waiting to start services with the Counseling Center or another provider but wanting to be seen
- Already receiving services at the Counseling Center or with another provider but desiring an
- Feeling dissatisfied with current services at the Counseling Center or with another provider
What happens at a visit to Let’s
The counselor consultant will listen closely to your concerns, possibly ask
questions, and provide support, perspective, and suggestions for resources. When you join the zoom
meeting, you will be placed in a virtual waiting room and be seen on a first come, first serve basis.
You may have a short wait if the counselor consultant is meeting with another student.
Let’s TeleTalk visits are
confidential. Are there any limits to
Let's Talk provides space for a brief conversation or informal consultation
and it should not be confused with or substituted for counseling or therapy services. This is a
confidential service; however, we may need to share information with others in the event of:
- Any immediate risk of you ending your life or seriously harming someone else's life
- The abuse/neglect of minors, elders, or those who are dependent on someones care
- Court ordered requests for information
Information shared at Let's Talk is maintained by the Counseling Center and not included within
Who are the Let's TeleTalk counselor
The counselor consultants are mental health professionals who are employed by
the Counseling & Psychological Services Center and work in that setting as well as working at
Let's Talk locations. Check out the bios of the Spring 2021 semester Let's Talk counselor
Audrey Stone, M.A.
Staff Counselor, Groups Coordinator
(Pronouns: she, her, hers)
Licensed Clinical Mental Health Counselor in North Carolina, Registered Expressive Arts Therapist
Graduate Program: Master in Clinical Mental Health Counseling, Graduate Certificate
in Expressive Arts Therapy, Appalachian State University
Masters Internship: Counseling & Psychological Services Center, Appalachian State
Audrey is a generalist by training, and as such enjoys working with students with a
broad variety of presenting concerns. These commonly include anxiety, depression, relationship issues,
trauma, grief, and eating concerns. Special areas of interest include group therapy, campus outreach,
connecting with traditionally under-served student populations, and the therapeutic use of art for
healing and self-expression.
Audrey uses an integrative, person-centered approach to therapy that draws on mindfulness,
interpersonal processing, cognitive behavioral therapy (CBT) and expressive arts therapy. She strives
to incorporate a multicultural perspective into her work, acknowledging and valuing the many
identities that shape her clients' unique experiences in the world. She places great importance on
authenticity, support, challenge, and even humor in her sessions.
Matthew C. Morgan, Psy.D.
(Pronouns: he, him, his)
Doctorate Program: La Salle University
Doctoral Internship: Immaculata Consortium: Belmont Behavioral Hospital Outpatient
Matt has experience working in inpatient psychiatric hospitals, community mental
health clinics, and college counseling centers and has worked with most varieties of psychological
distress and illness. He has particular interests in mindfulness-based interventions and psychosis,
but believes that all varieties of psychological distress inform aspects of the human experience.
Initially, Matt focuses on building understanding and appreciation of others’ experience, and
drawing out the processes which contribute to distress. After mutually acceptable consensus is
reached, he will likely encourage informed and relevant experimentations in self-awareness practices,
daily habits, and styles of interaction. Matt’s primary training is in cognitive-behavioral and
mindfulness-oriented treatment approaches, and is informed by a variety of perspectives, including
evolutionary, psychodynamic, existential and transpersonal.
Let's TeleTalk visits are never reported on a student's official university record.
We don't want anything to be a barrier to students accessing help. If you have further questions
about confidentiality, we encourage you to discuss them with a Let's Talk counselor consultant.
If you have further questions about Let’s TeleTalk, please contact: Dr. Emily Lazar
The Counseling & Psychological Services Center at Appalachian State University is deeply indebted to
the counselors at the Counseling and Psychological Services (CAPS) at Cornell University who pioneered and
modeled "Let's Talk" and made it such a successful service at Cornell. Appalachian's
Let's Talk program is based on Cornell's concept. With permission, some of the material from this
website has been adapted or reproduced from the Let's Talk websites of Cornell University,
Northwestern University, Southern Utah University, University of Minnesota, and the University of Notre