Counseling & Psychological Services
Appalachian State University

For Yourself:

• Come to the Center during Walk-In Clinic hours (M-Th 1-4; F 1-3)**
• Complete some electronic forms-- Bring your ASU Banner ID Number with you when you come in You will need it in order to complete the electronic forms.
•  Meet with a clinician for a brief initial interview.
• A determination is made about the services to meet your needs and you will be informed about getting started with those services.

**If you are unavailable in the afternoons to come in during Walk-In Clinic hours, call the Counseling Center (262-3180) and inform the front desk staff of this fact. An appointment will be scheduled for you for an initial interview.

For a friend:

• If you are concerned about a friend, you have several options.
• You can come to the Center during Walk-In Clinic Hours (M-Th 1-4; F 1-3)** and consult with a clinician about how you can best help your friend.
• You can bring your friend to the Center during Walk-In Clinic hours (M-Th 1-4; F 1-3)**
• You can call the Center (262-3180) and ask to speak to a clinician about your concerns.

**If you (or your friend) are unavailable in the afternoons to come in during Walk-In Clinic hours, call the Counseling Center (262-3180) and inform the front desk staff of this fact. An appointment will be scheduled for you to come in for a consultation.

 To Access Services in a Psychological Crisis during Office Hours:

• During normal office hours (M-F 8am-5pm), come to the Center and tell the Front Desk staff you are experiencing a psychological crisis.
• A clinician will meet with you to assist in the crisis.
• If you have a friend in crisis, bring them with you to the Center.

 To Access Services in a Psychological Crisis after Hours (after 5pm; on weekends) when classes are in session:

• Call ASU Police Dispatch at 262-2150.
• Ask to speak to the Counseling Center On Call Clinician.
• The emergency clinician will call you back to assist in the crisis. 

To Access Services in a Psychological Crisis after Hours When classes are NOT in session:

• Call Watauga County Sheriff’s Dispatch at 264-3761.
• Ask to speak to the emergency clinician for New River Behavioral Health.
• The NRBH emergency clinician will call you back to assist in the crisis.